Privacy Statement

Knowhere Media LLC respects your Personal Data and does not use it for any purposes other than those described in this privacy statement. We will only collect and use your Personal Data when we have lawful grounds to do so, are complying with our legal obligations, have contracted with you, or have legitimate interest in using your information. Most commonly, we use your Personal Data in the following ways:

1. To respond to your questions, comments and requests.
2. When you have opted-in to receive communication and marketing from us that may be of interest to you regarding our products, services, news and events.
3. In the management of our website.
4. To improve our processing and services through website analysis.

This privacy policy is in effect as of June 1, 2018. We periodically review and update our privacy policy. Please check this page frequently to ensure you are aware of our current policy. After reading this privacy statement, if you have any questions about how we collect, store, use, share and safeguard your personal data please contact us at info@knowheremedia.com.

Collection, Storage and Use of Personal Data

There are two types of data that we collect, store and use. The first is data collected through your use of our website. The second is Personal Data that you provide to us by contacting us directly, contracting with us, signing up to receive an email newsletter or signing up to receive free content.

Data Collected by Using Our Website

1. Information is automatically collected by our website when you view it online and may include information like the operating system you use and the type of browser you use. This information is not linked with Personal Data and only reviewed when necessary to analyze website usage and make changes to the website in order to improve the viewer experience.
2. As is common practice on professional websites, our site uses cookies to track website usage and improve user experience. Cookies are tiny files that are downloaded to your computer. Cookies can be used to track what pages you have visited and for how long you viewed them, which helps us know what content and information you are most interested to see. They can also be used through your engagement with our Contact Page, where they will remember your user details for future contact. You have the ability to disable cookies through your browser (see your browser Help to disable cookies). Keep in mind if you choose to disable cookies it will affect the functionality of this website and others that you visit. Because of that, we recommend that you do not disable cookies.

Personal Data You Provide to Us

We collect, store and use Personal Data you provide to us in the form of emails. There are three situations where we may collect, store and use your email:

1. When you contact us via our Contact page.
   1. Your email is sent to our company email info@knowheremedia.com. In these instances your email address and any other Personal Data you include in the body of that email are used only to respond to your inquiry or comment. Our email accounts are periodically reviewed and purged of emails that are no longer needed to respond to inquiries or comments.
2. When you sign up to receive our email newsletter.
   1. Your email is stored with a third party and accessed in order to send email newsletters estimated at no more than one per month. You may unsubscribe at any time. If you choose to unsubscribe your email is deleted permanently from that list.
3. When you sign up to receive free content (including ebooks, offers and news).
   1. Your email is stored with a third party and accessed in order to send announcements of new book releases, special offers and information specifically related to books published by Knowhere Media. You may unsubscribe at any time. If you choose to unsubscribe your email is deleted permanently from that list.

Third Party Sharing

We do not share your Personal Data except as permitted by applicable law or for the following reasons:

1. We share Personal Data with third parties who provide services or functions on our behalf and require the information to provide those services. Our most common uses of third parties are as follows:
   1. We use an email marketing service to collect and store your email when you opt-in to receive our newsletter or free content. This service stores your email and allows us to create lists of emails so we may easily send email newsletters, content or marketing to those lists. Every email we send via this platform has an Unsubscribe option at the bottom of the email and you may unsubscribe at any time.
   2. We occasionally use social media advertising platforms such as Facebook and Instagram and may share your email with them for the purposes of custom audience generation and developing targeting criteria for other audiences.

Securing Your Personal Data

We have technical measures and policies in place to safeguard the Personal Data that we collect. We only use well known and reputable third parties who also have security procedures in place that comply with applicable law. It is our intention to safeguard your Personal Data from accidental loss, destruction or damage and unauthorised access, use and disclosure.

Retention of Personal Data

We review the Personal Data held by us periodically and permanently delete Personal Data that is no longer necessary, relevant or useful. We will store and use the Personal Data you provide to us for as long as necessary or until you request that we delete your information.

Children

Our products, services and this website are aimed at adults. We do not knowingly market to anyone under the age of 17. We do not collect any Personal Data from anyone under the age of 17. If you are under the age of 17, please do not provide us with any of your Personal Data, including your email address.

Control Over Your Personal Data

You have legal rights under applicable law in relation to your Personal Data. You can contact us at any time at info@knowheremedia.com or at the postal address provided below in regards to your Personal Data.

You can ask us what Personal Data we hold about you (if any), why we are holding it and to what third parties we disclose your Personal Data. You can object to the processing of your Personal Data or ask us to restrict processing. You can ask us to change or correct your Personal Data, or delete it altogether. You can withdraw any previous consent you have given us to process your Personal Data at any time and express any concerns you have about third party use of your Personal Data.

We only use your Personal Data for the purposes we state upon collection of that data or reasons that are compatible with that original purpose. If we ever needed to use your Personal Data for an unrelated purpose, we would notify you and explain the situation in full.

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